Employee monitoring is a widespread practice used in many companies around the world and is done in many different ways. Some companies use surveillance cameras while other use phone recording software or apps as a security measure. These and many other systems are used to check the attendance of employees and their performance.
However, with the change in technology, the old ways to monitor employees may not produce sufficient results; that’s why, text messages spy software are being used widely to monitor chats. The reason is simple: An employee may seem to work diligently in front of his computer; but in reality, he might be spending time on Facebook, or, in worst case scenario, misusing the sensitive data of the company. Tracking employees’ smart devices is necessary to understand what they are up to.
Why should companies monitor employees?
Tracking smartphones and internet usage of employees can safeguard a company in many ways. We believe, there are three major reasons to monitor employee activity:
Security: If competitors are a threat to the company then insider threats also pose a big danger. There is a lot of important information that a company has and digitization has turned it into a data bomb. Client lists, intellectual property, and trade secrets can all be copied without authorization. This can cost company nigh amount of money. Having a text message spy software or a monitoring system is significant in endpoint security to protect sensitive data and information about critical infrastructure from insider threats.
Compliance: There are laws regarding the security of sensitive and private data of the companies. These laws require the companies to monitor access to such data and take appropriate measures in place to prevent any potential leaks or misuse. Employee monitoring solutions can be used effectively to achieve compliance with such laws and regulations.
Determine Employee Performance: Most of the business charge hourly rates for their services. Those would want to make sure that their employees are not spending time on social media or wasting in unproductive activities. Text messages spy software are often used to determine how efficiently employee is doing his or her job without wasting their time on social media or chatting. This is particularly helpful in case of remote employees that are paid by the hour.
Best Practices to Monitor Employees
If done improperly, employee monitoring can become a bone of contention between the employer and employees. So what is the right way to monitor employees? The answer is tricky. A company must go about it ethically with respect to its employees and employ the best monitoring practices. Here are some best practices to follow:
Devising clear monitoring policies: Before you start monitoring your staff, it is important to establish a clear and transparent set of policies. It should explain exactly how the monitoring is conducted and for what purposes. The policy should be in written form and formally available to all. It must also cover the assets liable to monitoring and to what extent. Finally, make sure that every single employee is familiar with this policy and follows it.
Notifying your employees: Inform your employees in a clear and transparent way that their actions are being monitored and recorded as per the policy. If you are recording only specific type of activity using text messages spy software such as internet use, emails, and communication between the teams, then make sure your staff knows about it. It may not be mandatory in many states but it helps to create a healthy atmosphere between employees and their employer.
Use dedicated software: When you decide to commit to employee monitoring, you will come across a wide range of available apps from free logging software to dedicated text messages spy software. Choose the software that suits your needs and ticks all the right boxes. Remember not to choose an employee software that disturbs employee workflow. While the app must be non-intrusive, make sure that it does not allow your employees to pause monitoring or terminate the application.
Do monitoring, not surveillance: There is a difference between ethical monitoring and rigorous surveillance. You should not be spying after your employees but rather collecting only the information necessary for your business. When monitoring is done ethically with clear objectives, the employees would have fewer objections to it.